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19 Articles TAP Merchandising App

  • How to reset your password
  • How to logout on you device
  • How to complete survey’s for multiple locations
  • How to clean device data (Android)
  • Didn’t Receive TAP Merchandising Invitation Email
  • How to clean device data (iOS)
  • TAP – The SBI Software websites says I do not have access
  • How to clear your storage
  • TAP Merchandising Automatic Clock-Out Feature

22 Articles WMT VOLT App

  • Automatic Clock-Out in VOLT
  • VOLT Certification Troubleshooting
  • Getting Started with WMT VOLT – An Introduction for TAP Associates
  • VOLT Required Password Change
  • Unable to Scan Badge or Barcode
  • “Refresh Location” Feature in Volt
  • How to Update VOLT to the Latest Version
  • VOLT Badge Replacement
  • VOLT Shows the Wrong Store or Doesn’t Have My Store at Check-In

14 Articles General Help

  • How to logout on you device
  • Trouble Logging In: Usernames, Passwords, Tips and Help
  • VOLT Basic Usage
  • TAP Associate Getting Started Guide
  • TAP Merchandising and VOLT General Use – Webinar
  • How to Contact Support for Technical Assistance
  • Top 10 Support Issues
  • Markdown Dashboards 101
  • VOLT User Statuses in the Biweekly User Export

19 Articles New Help Resources

  • How to reset your password
  • How to logout on you device
  • How to complete survey’s for multiple locations
  • Issues Checking into a Store Using VOLT
  • How to clean device data (Android)
  • VOLT Miles from Location Is Incorrect
  • How to clean device data (iOS)
  • Getting Started with the TAP App an Introduction for TAP Associates
  • How to clear your storage

6 Articles SBI Platform

  • How to Add Subscriptions to Your Users
  • Questions about Editing Users
  • Managing Users and Granting Permissions
  • Easy Account Creation via Merchandising Portal
  • How to add users to your TAP company
  • How To Add Users and Assign Applications

13 Articles Merchandising Portal

  • TAP Program Manager Guide
  • Portal – Managing Users Time Card
  • Assign Locations to Users – Webinar
  • Activity Feed and Photo Gallery – Webinar
  • Inactive Users and The Merchandising Portal
  • Easy Account Creation via Merchandising Portal
  • Updating Users in Merchandising Portal
  • Assign Store Locations to Users
  • Managing Users in the Merchandising Portal – Video Tutorial

23 Articles Analytics

  • Time Card Travel Report – Video Tutorial
  • Filter Editing with the Dashboard Editor
  • Hours by Employee and Store Dashboard
  • Mobile Analytics: mPOS Sales Dashboard
  • Mobile Analytics: mLast 7 Days by Associate Dashboard
  • Analytics – Time Card Export Basics
  • Markdown Dashboards 101
  • Analytics – Time Keeping Tour
  • Dashboard Editing Video Tutorial Series