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TAP SUPPORT INFO

How to get fast help when you need it

Live Chat: chat.sbiteam.com
Quick questions or stuck on step in the app?

Phone Support: 855-438-8271
Please leave name, number, company name, and a quick recap of your support need.

Knowledge Base: Click here
Look up help on most common set up questions and system issues.

 

TAP Manager Resources

Submit a Support Request: Click Here
Need to report an issue? Follow the guide in our google form to submit a ticket to the team. Emergency, Non-Urgent and Suggestions.

Email is no longer an option for TAP Support. 

TAP MOBILE FOR TAP ASSOCIATES

  • Timekeeping
  • Store check-in
  • Mileage tracking
  • Accountability of in-store execution
  • And more

TAP PORTAL FOR TAP MANAGERS

  • Scheduling of in-store visits
  • Setting up recurring tasks
  • Smart Alerts on missed store visits and critical tasks
  • Buyer reports generation and delivery
  • And Much More

TAP ANALYTICS

  • Merchandiser reporting tool
  • BI tool for store sales
  • Timekeeping and mileage reporting
  • Set up Smart Alerts

THE TOOL OF CHOICE FOR TAP TEAMS