How to get fast help when you need it
Live Chat: chat.sbiteam.com
Quick questions or stuck on step in the app?
Phone Support: 855-438-8271
Please leave name, number, company name, and a quick recap of your support need.
Knowledge Base: Click here
Look up help on most common set up questions and system issues.
TAP Manager Resources
Submit a Support Request: Click Here
Need to report an issue? Follow the guide in our google form to submit a ticket to the team. Emergency, Non-Urgent and Suggestions.
Volt Correction: Click here
Authorized Team Members can submit a Volt Hours Correction request here.
Email is no longer an option for TAP Support.