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13 Articles
TAP Merchandising App
Tap App New Release Spring 2023
Didn’t Receive TAP Merchandising Invitation Email
TAP – The SBI Software websites says I do not have access
TAP Merchandising Automatic Clock-Out Feature
Getting Started with the TAP App an Introduction for TAP Associates
Conversations in TAP Merchandising – Video Tutorial
Picture Uploading and Thumbnails
Location Services and Application Permissions
Check-In and Area Reports in TAP Merchandising
22 Articles
WMT VOLT App
Erase a VOLT Check-In
Automatic Clock-Out in VOLT
VOLT Certification Troubleshooting
Getting Started with WMT VOLT – An Introduction for TAP Associates
VOLT Required Password Change
Unable to Scan Badge or Barcode
“Refresh Location” Feature in Volt
How to Update VOLT to the Latest Version
VOLT Badge Replacement
12 Articles
General Help
Trouble Logging In: Usernames, Passwords, Tips and Help
VOLT Basic Usage
TAP Associate Getting Started Guide
TAP Merchandising and VOLT General Use – Webinar
How to Contact Support for Technical Assistance
Top 10 Support Issues
Markdown Dashboards 101
VOLT User Statuses in the Biweekly User Export
Important Links for VOLT and TAP Merchandising Setup and Troubleshooting
13 Articles
New Help Resources
Tap App New Release Spring 2023
Issues Checking into a Store Using VOLT
VOLT Miles from Location Is Incorrect
Getting Started with the TAP App an Introduction for TAP Associates
Automatic Clock-Out in VOLT
Getting Started with WMT VOLT – An Introduction for TAP Associates
Top 10 Support Issues
“Refresh Location” Feature in Volt
Important Links for VOLT and TAP Merchandising Setup and Troubleshooting
6 Articles
SBI Platform
How to Add Subscriptions to Your Users
Questions about Editing Users
Managing Users and Granting Permissions
Easy Account Creation via Merchandising Portal
How to add users to your TAP company
How To Add Users and Assign Applications
13 Articles
Merchandising Portal
Easy Account Creation via Merchandising Portal
TAP Program Manager Guide
Portal – Managing Users Time Card
Assign Locations to Users – Webinar
Activity Feed and Photo Gallery – Webinar
Inactive Users and The Merchandising Portal
Updating Users in Merchandising Portal
Assign Store Locations to Users
Managing Users in the Merchandising Portal – Video Tutorial
23 Articles
Analytics
Sharing Dashboards and Managing Permissions in SBI Analytics – Tutorial
Time Card Travel Report – Video Tutorial
Filter Editing with the Dashboard Editor
Hours by Employee and Store Dashboard
Mobile Analytics: mPOS Sales Dashboard
Mobile Analytics: mLast 7 Days by Associate Dashboard
Analytics – Time Card Export Basics
Markdown Dashboards 101
Analytics – Time Keeping Tour